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A phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender 'anti-virus' software to solve the issue.
This “anti-virus” software is malware (i.e. malicious software). Its ultimate goal is to get the user's credit card information which may be used for fraudulent purposes.
The most common names for this malware are MacDefender, MacProtector and MacSecurity.
Apple released a free software update (Security Update 2011-003) that will automatically find and remove Mac Defender malware and its known variants.
The Resolution section below also provides step-by-step instructions on how to avoid or manually remove this malware.
Resolution
How to avoid installing this malware
If any notifications about viruses or security software appear, quit Safari or any other browser that you are using. If a normal attempt at quitting the browser doesn’t work, then Force Quit the browser.
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In some cases, your browser may automatically download and launch the installer for this malicious software. If this happens, cancel the installation process; do not enter your administrator password. Delete the installer immediately using the steps below.
- Go into the Downloads folder, or your preferred download location.
- Drag the installer to the Trash.
- Empty the Trash.
How to remove this malware
If the malware has been installed, we recommend the following actions:
- Do not provide your credit card information under any circumstances.
- Use the Removal Steps below.
Removal steps
- Move or close the Scan Window.
- Go to the Utilities folder in the Applications folder and launch Activity Monitor.
- Choose All Processes from the pop up menu in the upper right corner of the window.
- Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector.
- Click the Quit Process button in the upper left corner of the window and select Quit.
- Quit Activity Monitor application.
- Open the Applications folder.
- Locate the app ex. MacDefender, MacSecurity, MacProtector or other name.
- Drag to Trash, and empty Trash.
Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.
- Open System Preferences, select Accounts, then Login Items
- Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
- Click the minus button
Use the steps in the “How to avoid installing this malware” section above to remove the installer from the download location.
Note: Apple provides security updates for the Mac exclusively through Software Update and the Apple Support Downloads site. User should exercise caution any time they are asked to enter sensitive personal information online.
Do you want to get rid of some unnecessary software on your Mac? There is a way to delete applications from your Mac, MacOS, or Mac OS X. So, read on our guide on how to uninstall software, Mac.
Do not worry. Uninstalling the software from the Mac is somewhat different from the process on a PC running on Windows, but even a new Mac user unfamiliar with the system will be able to do this. However, there are some difficult cases with Mac programs that the best of the users cannot solve. But, there is a solution anyway.
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How to Uninstall Software on Mac: macOS differences
In case you are reading this page, there is a good chance that you are more familiar with Windows. On this platform, everything works differently. In Windows, programs must be supplied with special installers and, more appropriately, must be removed with the support of the same mechanisms. Careless housekeeping from Microsoft initially allowed the creators of software to put a large number of fragmented pieces of its own program wherever they wanted on the C boot drive. In addition to tasks related to the security of the system, cases of the emergency, and freezing problems, it can still lead to the removal of executable programs in Windows, which usually have all the chances of being produced by automatic programs.
How to Delete Software on Mac: Find the Program in the Applications Folder
Uninstall Program From Mac Os X
On the Mac systems, everything is different. When Apple acquired NeXT OS and launched Mac OS X in 2001, it also supported UNIX way of dividing system files from the user’s workplace.
In this way, the programs are usually stored in the /Applications directory, and the user options for the application are stored in ~ / Library / Preferences. In addition to this, there are chances to find some necessary supporting files stored in the library ~ /Library/Application Support and/Library/Application Support.
The applications in the Applications folder (although they can be saved in a different place), in fact, are packed together. As for the user, it is elementary to double-click an application icon or to click one time on an icon which is located in Dock – and the application will be launched applying all resources necessary to save in an application package in other space. This means that to remove the application in the macOS, you just need to transfer app to the “Trash“.
Delete Preferences to Completely Remove Software on Mac
Apart from this, you can remove application preferences from the “Library” folder. The library folder was hidden by default from Mac OS X 10.6, but it’s easy to find it though. In the Finder, click the drop-down Go in the top bar, and when displaying options, press and hold the Option button. The parameter “Library” will be seen between “Home” and “Computer”.
How to Delete Applications on Mac: Complex Exceptions
There are some applications that do not perfectly fit in the above criteria. Examples that we saw include Adobe and Microsoft applications for Mac. The latest in-built applications promise to clean up your Mac and speed up its work, speed up the installation of files in inaccessible spaces. Apart from this, the supplied Uninstaller application will not necessarily remove all extra files after uninstalling the application. You have to show remove also so-called “launch files” that allow hidden applications to be mechanically started when booting. Mac users can use the command line Terminal.app to find and remove unnecessary fragments.
Uninstall App Mac Os X Yosemite
Finally, there is a special software that can do all the routine work of tracking these errant app files or unwanted remains and delete them automatically. As an example, you can try utilizing MacFly Pro for these purposes.